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Adobe .pdf files - Eg The Newsletter

Some files, eg the newsletter are in the Adobe Acrobat .pdf format. If you see these are not showing you may need to download the .pdf reader. Click here to access the website, then follow the instructions.

Adobe Flashplayer files - Eg The ‘Past Events’ pages.

The website also contains slideshows of some of our events. These are in the Adobe ‘Flashplayer format. If you are unable to see the photo slide shows you may need to download ‘Flashplayer’. Click here to access the website, then follow the instructions.

Java Script - Eg The SNG Barratt map.

The map requires the Java Script add-on. If it doesn’t show, click here to download the latest version.

Make sure you have tried these before moving on to the individual browser paragraphs. It is also always good to have the most up to date version of both Adobe files.

Depending on the browser you are using, either of these files, generally known as ‘Plugins’ or ‘Add-Ons’ when associated with a browser, may need to be ‘enabled’. If you are still having problems with some of the pages try following the guide for your browser.



This page is to show advice to visitors where it has been brought to the host that there has been a problem viewing pages, pictures or any part of our web site.

There appears to be a tightening up of browser security so you may have to go through a few steps to see the whole site.

For Apple Users - Safari

If the picture slideshows, such as those on the past events pages appear as blank spaces, try this;

     1. Open the ‘SAFARI’ menu and click on ‘Preferences’.

     2. Click on ‘Security’ and choose ‘Plug-In Settings…’.

     3. Look for ‘Adobe Flash Player’ in the left hand column and make sure there is a tick in          the box.

     4. Look for ‘kentsouthjec.org.uk’ in the right hand column.

     5. In the box to the right make sure ‘ON’ is selected. It may say ‘ASK’ or ‘OFF’. Both          these will prevent the pictures from showing.

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For Apple Users - iOS (iPads / iPods / iPhones etc)

There appears to be a situation where only the first page of a .pdf file is displayed. This relates to items such as the newsletter and application forms that consist of multiple pages sent to me as one file. I do split any pages where possible and display them singularly so all can be viewed.

At the moment I have no remedy for this occurrence.

  

For Mozilla Firefox Users

If the picture slideshows, such as those on the past events pages appear as blank spaces, try this;

     1. Make sure you have the latest version of the Adobe Flash Player ‘Plugin’ installed.

     2. There may be a blank area with a symbol to ‘Run Adobe Flash’.

     3. Click on this symbol, tick the ‘Remember’ box and then click on the ‘Allow’ box.

     4. The ‘Past Events’ photos should now open and be visible.


Firefox appears to automatically show the newsletter, event application forms and SNG Barratt map. I haven’t had trouble with these displaying.

   

For Google Chrome Users

Items such as the events application forms and newsletter should by ‘default’ be shown. However, if they appear blank try this;

     1. Open the Google Chrome browser and type into the address box                 chrome:settings/contents

     2. Look down the list for ‘PDF Documents’  and click on it. It is toward the bottom.

     3. Make sure the slider is grey. If it is blue, click on it.

     4. Now close the browser and restart it. You should see the forms and newsletter.


For problems with the ‘Past Events’ pages  try this:

     1. Open the Google Chrome browser and type into the address box                 chrome:settings/contents

     2. Look down the list for ‘Flash’  and click on it.

     3. Make sure the first line shows ‘Ask First’, if not, click on the slider.

     4. Move down to ‘Allow’ and click on ‘Add’. In the new window that opens type in the          address of our website: www.kentsouthjec.org.uk and click on ‘Add’.

     5. Now close the browser and restart it. You should see the photo slide shows.


If the SNG Barratt map is blank try this:

     1. Open the Google Chrome browser and type into the address box                 chrome:settings/contents

     2. Look down the list for ‘Java Script’ It should show ‘Allowed’. Now click on it.

     3. Make sure ‘Allowed (Recommended)’ is on the top line, if not click on the slider to          the right.

     4. Move down to ‘Allow’ and click on ‘Add’. In the new window that opens type in the          address of our website: www.kentsouthjec.org.uk and click on ‘Add’.

     5. Now close the browser and restart it. You should see the map of the location.

For Windows Internet Explorer Users

If the picture slideshows, such as those on the past events pages appear as blank spaces, try this;

     1. In the top right corner of the IE window click on the ‘Tools’ symbol.

     2. Now go down to and click on ‘Manage Add-Ons’.

     3. In the left column under ‘Show’ click on the box and select ‘All Add-Ons’.

     4. In the right hand column look for ‘Adobe Systems Incorporated’. Make sure          ‘Shockwave Flash Object’ is shown as ‘Enabled’. If not, click ‘Enable’ in the box to the          bottom right corner.

      5. Now click on ‘Close’ and restart Internet Explorer.


This didn’t work for me, even though I had the latest version of ‘flash Player’ installed and it showed as ‘Enabled’. Now try this:

     1. With Internet Explorer open Type ‘Adobe Flash Player’ into the address bar and          ‘enter’.

     2. Select the Adobe Flash site from the list that shows. It was the top one for me.

     3. Follow the instructions, un-tick the boxes for the offered extras if you wish and          download a new copy of Flash Player.

     4. It may well be now that if you return to our site the photo slide shows will be               working.

     5. If the photos are not showing go through steps 1 to 5 above again.


Internet Explorer appears to automatically show the newsletter, event application forms and SNG Barratt map. I haven’t had trouble with these displaying.


For Windows 10 ‘Edge’ Users

I’m told there is an ‘Options’ type button in the top right corner that opens to allow the choice of using an earlier version of Windows Explorer. If you’re having trouble try this. I’m told it’s reversible, but please understand, I haven’t tried this as I don’t have Windows Edge.